AgentReady uses only the store data it needs to prepare your structured data and score your store. It honors Shopify's data request and redaction webhooks, so customer and shop deletion requests are handled automatically. The full policy is at /privacy.
How long operational data is kept
High-volume operational data is not kept forever. A nightly job enforces these windows:
- Structured data crawl history snapshots: 90 days. The live crawl status for your store is always current.
- Ask Ari history: the 500 most recent exchanges per store.
- Webhook delivery markers: 30 days.
- Product analytics events: 365 days.
If you cancel a paid plan, the same windows apply after a 30-day grace period. Your history is not wiped the day you cancel. Stores under a legal hold are skipped by the cleanup job.
Cancelling
Cancelling moves your store to the Free plan straight away. Your data, findings and history are kept, and you can subscribe again at any time. See plans and billing.
Uninstalling
When you uninstall, AgentReady removes the structured data it added to your store and deletes your stored data. The purge-on-uninstall setting controls the deletion. Your storefront goes back to how it was before, with no leftover code or markup. Uninstalling also stops billing, because charges run through Shopify.